With so much growth and expansion, the past few months has seen us streamlining our processes and scrutinising our structures to ensure that we can effectively service both clients and learners across the country.
As a privately-run FET college, we need to ensure 100% compliance in-line with SETA and the BEE Commission, as such we have refined our processes and have successfully implemented these in Gauteng as well as in our two new branches in Cape Town and Durban.
The operations department at the LFP Group is critical to our success. We have therefore further segmented the department to ensure focus by specialists in the various departmental divisions. This model is also being applied in Cape Town and Durban on a smaller scale to ensure that the foundation for its growth is secured.
In short – recruitment is essentially split from operations. The recruitment division is overseen by Olivea Louw. Our operations division is overseen by Michelle Jager and the implementation of this structure has already yielded promising results. We have seen a big increase in the learner application numbers and to our learner database.
The ETQA department forms an integral part of the business and plays a role in both recruitment and operations. We have reviewed this department as its own key division and it’s being headed by Celeste Smith.
In addition, we have launched two new services to add to our turnkey solution – LFP Permanent Placements and an LFP Outsourced Payroll Solution (refer to one of our latest blogs on this). This will add tremendously to the portfolio of products that we can offer our clients.
We are very excited about the changes made which will in turn lead to further expansion of our brands, our clients and our learners. We are always looking to improve and as such, change is a constant.